Claim Settlement Record Of Indian Insurance Companies

An insurance contract between the insurance company and the insured is one of trust. The moment of truth in this relationship appears when there is a claim by the insured (in the case of a non life policy) or by the dependents (in the case of a life insurance claim). Till that moment comes, everything is hunky dory- premiums are being paid regularly by the clients, and the insurance company is only too happy receiving them. However, the moment a claim appears, an insurance company proceeds to evaluate the claim closely, as every claim paid out is an expense for the company, hurting profitability. Thus, there is a basic conflict here: the insured wants the maximum claim to be paid, while the insurance company would like to reduce the claims outflow to the extent possible.

From a customers point of view, it is very important to study the claims settlement history of a life insurance or a general insurance company before deciding to purchase an insurance policy from that company. During the sales process, the sales representatives will be all sugar and honey so that the prospective customer signs up. But the fact of the matter is that if the insurance company you are considering has a bad history of claims settlement, there is a high probability that you will face a claim rejection or reduction when the time comes for you or your nominees to file a claim.
We had a close look at the claim settlement data of the various insurance companies. This is what that data tells us:

LIFE INSURANCE: Apr 09-Mar 10

Life Insurance Company
Total Claims (%)
Claims Paid (%)
Claims refused (%)
Claims pending at year end (%)

LIC
100
96.54
1.21
1.41

Private Insurers
100
84.88
7.6
7.48
Total
100
95.24
1.93
2.08

NON LIFE INSURANCE :Apr 09- Mar 10

Category
Public Sector
Private Sector
Total
Fire
81
73
80
Marine
76
86
78
Motor
88
80
85
Health
120
92
111
Others
57
57
57
TOTAL
88
80
86

The table above clearly reveals that the Public sector insurance companies are more generous in terms of paying claims. The life insurance data shows that LIC pays almost 97% of the claims while the private life insurance companies pay about 85% of the claims. The same pattern is revealed in the non life insurance sector also where on an overall basis, the claims ratio of the public non life companies is higher than that of the private general insurance companies. However, one needs to be careful here before jumping to a conclusion. It could very well be that in the public companies are sourcing the wrong kind of business with lax underwriting norms, whereas the private companies would be more stringent at the entry time itself. However, the worrying part is the claims denied ratio of the private life insurance companies which is over 7%. In the case of a life company, the claim is a death. There can be no ambiguity here- someone is either dead or alive. The repudiation figure of 7% seems mysteriously high here.

In the next post, we will delve deeper and look into the claims breakup at the individual private company level.

Impact Of Health Care Legislation Hr 3962 On The Outsourcing Industry

President Barack Obama had a hard won victory on Saturday night (the 7-8th day of November 2009) when the landmark health care reform legislation (HR 3962) was passed with 220-215 votes. Now if everything goes the Obama way, then by the end of the year 09 Affordable Health Care for America Act would apply as a law impacting almost fifty million US lives. But what does this Act actually imply? How does it stand to impact an average US life? How does the Act affect the outsourcing industry at large? Through my article below I endeavor to answer these and many more questions.
Ab-initio we will refresh the fundamentals of federalism, stating the Roles, Duties, Nature, Scope and Restrictions on the government in a written federal constitution. Next we proceed to see whether the above attempt by the federal government to accede healthcare legislation is ultra-vires the powers granted by the US Constitution.

What is Federalism?

According to the traditional classification followed by the political scientists, constitutions are either unitary or federal. In a unitary constitution, the powers of the government are centralized in one government viz., the Central Government. In the federal constitution, on the contrary, there is a division of power between the federal and the state governments in a way that they are both inter-dependent and independent at the same time.
As we all know that Constitutions are organic documents which operate as fundamental law. The governments and their organs owe their origin to the constitution, derive their authority from the constitution and discharge their responsibilities within the framework of the constitution. The judiciary has the power to declare a law unconstitutional if the law is found to have contravened any provision of the constitution. The American Constitution is the oldest and a well praised example of federalism.

What are the powers granted by the US Constitution to the State Government?

Powers reserved for State Governments are:
Establishing local governments
Issuing licenses (driver, hunting, marriage, etc.)
Regulating intrastate commerce
Conducting elections
Ratifying amendments to the U.S. Constitution
Providing for public health and safety
Exercising powers which are neither delegated to the Federal Government nor were prohibited from the States by the Federal Constitution (residuary powers)
Framing other domestic law (for example, setting legal drinking and smoking ages etc.)

What are the powers granted by the US Constitution to the Federal Government?

Under the Constitution, powers reserved for the Federal Government are:
Printing of money
Declaration of war
Establishing the armed forces
Entering into treaties with foreign governments
Regulating commerce domestically and internationally
Establishing post offices and issuing postage
Making laws necessary to enforce the Constitution

What are the powers shared by Federal and State Government?

Under the Constitution, the shared, or “concurrent” powers are:
Setting up courts
Creating and collecting taxes
Building highways
Borrowing money
Making and enforcing laws
Chartering banks and corporations
Spending money for the betterment of the general welfare
Acquiring private property with appropriate compensation

What is the HR 3962 Act ?

The HR 3962 Act conceptualizes a new, voluntary, public, long-term care insurance program to help purchase services and support for people who have functional limitations. The Act endeavors to form a new national program to provide affordable coverage for those who cant get health insurance today because of pre-existing conditions. Under this, the insurance companies must spend 85 cents out of every premium dollar on medical services, thereby fostering the expansion of Medicaid and improving the Medicare. Under this, the young adults, till the age 26, are covered within their parents policies.

The Obama administration intends to attain this by creating mandates. As a self-sustaining public insurance option (that is financed not by tax dollars but by insurance premiums), this provides an alternative to and competes with private health insurance companies, on a level playing field. Additionally, the Act intends to eliminate the antitrust exemption for health insurers and medical malpractice insurers thereby fostering competition thus targeting the existing monopolies in the health insurance market. It aims to establish a new mandatory essential benefits package that shall become the minimum quality standard for employer plans, with the passage of time. The package places a cap for annual out-of-pocket spending, at a maximum of $5,000 per individual and $10,000 per family to prevent bankruptcies from medical expenses.

This Act requires the employers to either provide insurance to their employees or contribute to the cost of their coverage through the public plan/exchange, though the small businesses are exempted from this requirement.

Arguments regarding Constitutionality of HR 3962

The legal fraternity is divided between two schools of thought about the constitutionality of the Act. First school believes that the Act is unconstitutional and places reliance on Articles I 8 and V of the US constitution and on Tenth Amendment. They claim that their argument is supported by the celebrated case of MARBURY v. MADISON, 5 U.S. 137 (1803) and some federalist opinions. The second school of thought places reliance on Article I 8 and the celebrated case of McCulloh v. Maryland, 4 Wheaton 316 (1819); Steward Machine Co. v. Davis, 301 U.S. 548 (1937); United States v. Butler, 297 U.S. 1 (1936) and some federalist opinions. An in-toto analysis of these school of thoughts would conclude that the true interpretation of the word general welfare in Article I 8 of the U.S. Constitution can only determine the constitutionality of an Act like HR 3962. Till date the court opinions have been more inclined towards Hamilton (Federalist 33, 83 etc.) and Story rather than Madison (Federalist 41, 45 etc.).
Simply put, when the government mandates welfare as a quid-pro-quo for premiums collected, such welfare translates to nothing but a tax liability for the country men. Such an attempt by the government to regulate insurance sector by masquerading as an industry player is inspired from socialism. I personally feel that socialism is a Marxian concept and may not go well in an economy with capitalist foundations. The good thing is that people all over the world should buy insurance; this however turns bad when the government forces people to do so.

What are the implications of HR 3962 on the Outsourcing industry?

The object clause to the Act states that it is meant to provide affordable, quality health care for all Americans and reduce the growth in health care spending.

In reality, the act is a victim of haste. Ideally if the intention of the Obama administration and the object clause of the Act were actually in-sync then the administration should have awaited a confirmed indication of the end-of-recession. The administration should have first looked at strengthening the fundamentals of the economy, by:
better regulating the existing insurance sector,
improving the US agrarian culture and making the country self sufficient regards its food requirements,
checking the cost-of-living index and
creating more jobs in the private sector.
But if the intention is to make more and more Americans dependant on Federal Government for basic requirements, then the attempt is bang on.

Impact on the outsourcing industry:

Prima-facie it may seem complex but there are clear indications for the outsourcing industry to benefit once the HR 3962 is implemented. The benefit roots from the fact that the employees will become expensive for the employers post this Acts applicability. Now given the very competitive market scenarios, thin profit margin and the inability of the employer to transfer this increased cost to the end consumer, the employer is forced to search for the less costly alternatives. It is needless to say here that the Act magnifies the already existing labor arbitrage opportunities internationally. To appreciate the existing labor arbitrage opportunities you can refer to my older blog post.

Car Insurance Brokers Find You Competitively Priced Auto Insurance

Car insurance is necessary by law in Canada to protect yourself and others while driving. Accidents, damage and theft are a few of the reasons auto insurance is not only the law, but vital to protect you and your loved ones financially. Car insurance brokers can find you the best auto insurance at prices you can afford as well as offer you the highest level of customer service. At Breckles Insurance, our auto insurance brokers are professional, knowledgeable and reliable. A car insurance broker will take into account your budget and needs and works for you to identify all risks related to your car.

No one wants to think they will be involved in a car crash, or have their vehicle stolen or damaged. However, accidents and other incidents like theft and damage are more common today than ever, and you must protect yourself financially as well as give yourself peace of mind with the services of one of Breckles Insurance expert auto insurance brokers. Car insurance brokers can reduce your loss and risk as well as help you through difficult times with dedicated auto insurance broker services to our clients.

At Breckles Insurance, we offer various types of services to you with competitive prices and friendly, reliable service. We have over 30 insurance partner companies to serve you and are confident that one of our many expert auto insurance brokers will be suitable for you. Breckles Insurance will match you with an auto insurance broker that works to meet your needs.

Macbook Insurance Policy

In todays world, MacBook insurance policy is crucial. You carry your laptop computer with you everywhere. Whether you are traveling in a train or a bus, while you are waiting for a friend at a coffee shop, or when you are on vacation, you have your laptop computer everywhere you go. Now, have you ever thought of the dangers that your laptop computer may face in terms of damage?

You can find your answers in MacBook insurance policy. You should consider taking out insurance policy on your appliances. The laptop computer is susceptible to its screen being broken, outer damages, breakage, loss of software package, damages by accident or natural calamities, and even theft. You should think of having a cover to your MacBook with a policy now. Insurance Firms often advise you these days to get a insurance policy cover for the MacBook that goes with you all over.

Look for MacBook pro insurance covers available. Laptop Computer insurance firms who give you good policy covers are many in number. You may want to check with your home insurance policy to see if it covers your laptop computer too. Home insurance policies usually do not cover laptops. If that is the case, then it is to opt for an insurance coverage exclusively for your MacBook.

A MacBook insurance covers many things like:
The insurer will replace your stolen laptop computer.
Any impairments caused by an accident to your laptop can be restored easily with laptop computer insurance.
You can get the insurer to pay for any electrical or mechanical repair costs, caused by a breakdown of your laptop.
Your laptop computer will be substituted within 48 hours, if you file a successful claim.
Worldwide cover – your laptop insurance policy works all over the world.
In case of software damage or crash, a new one will be installed free of charge.

The rising prices of laptops make applying for laptop insurance a wise decision. The policy premiums extended by many macbook insurance suppliers can be paid either monthly or yearly. The choice is yours when it comes to picking out the simplest and comfortable mode through which you can make defrayments for a MacBook pro insurance. Most insurance policy suppliers allow you to cancel your policy any time.

Current Account Focus The Santander 123

Launched in March 2013, the Santander current account has been lauded by experts as the UK’s most generous current account in terms of customer rewards, according to The Daily Mail. If you are considering making the change to the Santander account, here’s what to expect in terms of risks and rewards.

The Santander account offers you cashback on purchases at a tiered system of 1-2-3. For example, the 1 stands for 1 percent cashback you receive when you use the Santander card to pay water and council tax bills. The 2 stands for 2 percent cash back on electricity and gas bills while the 3 percent stands for cashback on bills paid to mobile, home phone, broadband and on-demand television packages. You can set the account up as either a single or joint account based on your and your partner’s unique needs.

The 1-2-3 comes into play in another way. You also earn interest based on the amount of money you keep in the account on a monthly basis. For example, if you keep 1,000 or more in the Santander account, you earn 1 percent interest on this amount. If you carry a balance of 2,000 or more, you will earn 2 percent interest each month. When your funds exceed 20,000, you will earn 3 percent interest for your account balance, which is the maximum interest rate you can earn with the Santander account.

If you are curious if you could benefit from the Santander account, visit the company’s website at Santander.co.uk and go to the 123 Santander page. In the “What You Get” area, there is a cashback calculator. This allows you to put in your typical utility bill information to determine how much money you could get back. You also can view a list of utility providers to ensure your provider is a member of the cashback awards program.

The Fine Print

You must meet a few basic requirements to qualify for the Santander 123 card. For example, you must be older than age 18 and a permanent UK resident. In addition, you must keep a balance of at least 500 in your account and use at least two direct debits per month.

Remember that you will only earn the cashback rewards for the Santander 123 card if you have at least 1,000 in your account. If your balance drops below this amount, you will not get the cashback. To maximize the amount of interest you earn each month, follow this strategy: Keep as much money as you possibly can in your account for as many days as possible. To get the cashback rewards on your utility bills, they must be from direct debits. If you do choose to utilize direct debits, you may wish to set them all for the end of the month to maximize your interest.

You must pay a small fee to receive these benefits. The Santander card costs 2 each month to earn the cashback perks. Unlike some other cashback cards that pay once per year, the Santander card will pay cashback rewards on a monthly basis.

If the Santander 123 account does not appeal to you, but you wish to stay with the Santander company, you can choose its Everyday account, which does not offer cashback or charge a fee for holding the current account.

Making the Switch

Santander is a member of the Current Account Switch Service (CASS) that will switch your bank accounts within seven business days upon your request. The CASS system ensures you can switch your account in a hassle-free manner. If any details of the account do slip through the cracks, such as direct debits from the old account, the responsible bank must cover the costs associated with the error.